Below are answers to a wide range of frequently asked questions about our Rich’s Ice Cream catering service.
Are you currently serving ice cream socials during these times of COVID-19?
Yes! We have made several adjustments to our service to be able to provide you with the best possible ice cream catering while still adhering to the recommended health and safety guidelines.
We have several locations that need to be served. Can Rich’s Ice Cream Catering do that?
Yes! We have the capability of serving several large sites simultaneously.
Our group needs to be served quickly. How fast can you serve?
We set up our serve stations for maximum efficiency. We can serve thousands in literally a few minutes, or serve a small group leisurely over the course of the day. Most groups are comfortably served in 60 – 90 minutes.
How much is delivery and setup?
We strive to keep our service charges to a minimum. Depending on your service, delivery and setup charges begin at $45. The “Sundae Bar In-a-Box’ delivery charge starts at $13.
What is your service area?
Rich’s Ice Cream Catering primarily serves the Greater Sacramento Area, the San Francisco Bay Area, and Contra Costa County. We can serve in Southern California, and have a referral base that extends across the country if needed.
How much space is needed?
We can accommodate many servings from the corner of a small conference room, but most setups need at least a 6′ x 10′ area. When serving larger groups, we will typically do a site inspection to insure that the setup and flow of the service goes well.
I have a very specific budget. Can you accommodate me?
Mostly likely, YES! Nearly all of our ice cream catering menu items can be adjusted to meet a specific total event budget, or per person budget. Just ask us.
What types of payment methods do you accept?
We accept cash, checks, VISA, MasterCard, American Express, and Discover cards. Approved corporate customers may pay with terms.
Do you have treats for diabetics and lactose intolerant individuals?
Yes! We proudy serve a No Sugar Added (NSA) flavor at each event, and bring dairy-free sorbet upon request.
How do I know that you will do a good job at our event?
We have been serving ice cream socials since 1994. We have experience, and served in hundreds of different situations. Also, all of our ice cream socials are served with a 120% guarantee. If, for any reason, you are not happy with the service we provide or the ice cream that we serve, then you don’t pay – plus we will give you a 20% credit to use towards your next ice cream social to show you that we can get it right.
Do you serve soft serve ice cream?
We do not. We very proudly serve Gunther’s Homemade Ice Cream from Sacramento. Made the same great way since 1940, and the recipient of many awards! You can check them out at www.gunthersicecream.com.